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Our Story

A Tradition of Excellence

At Ben Franklin, we take great pride in being India’s largest hospital-based opticians’ chain. We specialise in serving as a one-stop-shop for high-quality optical solutions and our decision to be based out of eye hospitals aims to simplify and improve the patient experience.

We are currently located across 24 states of the country. With a footprint of more than 450 stores, we are rapidly expanding. We follow highest global standards of optical dispensing and have built a reputation for retailing a wide variety of branded, high-quality lenses and frames.

Our aim in partnering up with eye hospitals is to provide patients with a seamless experience with ophthalmic consultations by trained medical staff and personalised retail advice from us. Our teams specialise in matching individual customer requirements to the lens and frames according to specific budgets, ophthalmological needs and lifestyle preferences.

We are driven to listen to customers and understand their unique requirements. Our customer-focused approach has also enabled us to build a robust and expansive frame and sunglass inventory that provides an unparalleled array of choice. We source our products and brands from the best designers and production lines in Italy, France, China, and Austria, apart from several other international brands that we retail.

Our passion for serving patients to the fullest extent possible is reflected in the unique 100 per cent Satisfaction Guarantee that we offer. We understand that you may wish to change your spectacles after you have taken your newly purchased pair home. Our 100 per cent Satisfaction Guarantee has you covered.

As a company, our overarching vision is to help every Indian, no matter where they reside, see better, feel better and look better.